Business COVID-19 Impact: Technology solutions to drive business efficiency and optimise cost for retailers Updated : May 23, 2020 09:01 AM IST Every company will have to relook at their operations strategy and come up with an effective business plan that will help them in cost optimisation in the long run. The pandemic will lead to companies adopting a hybrid of physical and digital ways of being together and start a new era of ‘phygital’ workspaces. Subscribe to Moneycontrol PRO at just Rs.33/- per month for the first year. Use code SUPERPRO. Limited period offer. Available on Web and Android.