The restaurants and the café industry seems to be hit really hard due to the pandemic. However, it looks like the situation is changing as coronavirus restrictions across the country ease out and restaurants and café chains start making small steps to rebuild their business.
In Storyboard special on eating out, we are attempting to get key insights and understand on what is the new reality for various businesses operating in this space from basic safety precautions to home delivery to menu changes. All of these tips are coming from restaurants that made it through the shutdown.
Storyboard caught up with Smita Jatia, managing director of Hardcastle Restaurant; Merrill Pereyra, managing director of Pizza Hut India Subcontinent and Navin Gurnaney, chief executive officer of Tata Startbucks, to discuss how is the demand expected to pick up, what is the roadmap in the coming days post lockdown, the hygiene protocol that they are following at every outlet to ensure consumer safety and how are they working on making their food home delivery even better.