Radio frequency identification based FASTag (the automated cashless toll collection system) has now been made mandatory. However, the system has been witnessing some discrepancies post installation at the NH-48 Shilphata toll plaza outside Mumbai city.
CNBC-TV18's Alisha Sachdev spoke with some truck drivers and asked them about the issues they were facing with the newly implemented toll-collection system.
The Shilphata toll plaza on NH-48, outside the city of Mumbai caters primarily to commercial vehicles carrying load in and out of the city. After the government extended the deadline for the mandatory implementation of the FASTag for the third time and extended it from December 15th by another month, only 2 lanes out of the 8 lanes were running with the FASTag system and the remaining 6 still haven't been connected with the banking portal required for the FASTag.
The transport companies have asked for more time and preparedness before a pan-India rollout of the FASTag technology. The government has already extended its deadline 3 times.
One will have to wait and see if National Highways Authority of India (NHAI) and the National Payments Corporation of India (NPCI) can streamline these issues and ensure a hassle-free implementation of the FASTag.