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Expect average revenue per client to expand; 93% of business comes from repeat customers: Happiest Minds

Updated : February 26, 2021 03:51 PM IST

Happiest Minds Technologies; a digital transformation, IT consulting and services company; expects average revenue per client to expand, going ahead.

The company derives 97 percent of its revenues from digital tech versus 40 to 50 percent for the rest of the sector.

Speaking in an interview to CNBC-TV18, Rajiv Shah, President & CEO-Digital Business Services of the company said, “We have 93 percent of our business as repeat business. So we are part of the larger ecosystem of the customer environment where we do product engineering services to digital business services to infrastructure management security services."

"Therefore, from that perspective we see a significant momentum and at the same time we continue to expand and so the per customer revenue continues to go up as well.”

“97 percent of our business comes from digital. Our strategy of landing and expanding in the customer environment is working out well,” he said.

Shah explained that the company will continue to grow at twice the industry rate.

“We do not give the future or forward looking forecast but we will continue to grow twice the industry rate in the coming year as well,” he said.

He said that the company is focusing on digital process automation as well, going ahead.

For full management commentary, watch the video
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