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Retail sector bets big on e-commerce space

Updated : March 03, 2021 08:52 PM IST

The retail sector is witnessing greenshoots ever since the larger economy began coming back online after the COVID-19 induced lockdowns in 2020.

However, all players at the Retail Leadership Summit (held on March 1) agreed that the segment has changed -- meaning old ways would not work anymore. CNBC-TV18's Ritu Singh and Shilpa Ranipeta find out that "a digital customer interface" has become more than just a mantra -- it's become the sine qua non.

To know more, watch the video.
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