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CCI finalises its investigation report on complaints against Maruti Suzuki

Updated : January 12, 2021 07:23 PM IST

The investigation wing of Competition Commission of India (CCI) on Tuesday has submitted its report on complaints against country's largest carmaker

Maruti Suzuki by dealers alleging that the company does not permitted them to give extra discount to customers.

According to multiple people familiar with the development, the report says that "Maruti has created lack of competition between dealers. Also to check that discounts are not given, Maruti sends decoy customers to keep a close watch on dealers. It has also been noticed that if found passing discounts, then Maruti penalises the dealers also."

The report is currently, up for final consideration of CCI for future course of action.

It was in 2019, when CCI had issued orders to investigate the complaint, which the commission had received via an email by one of the dealers of the company. The complaint alleged that dealers were not permitted to give extra discounts to consumers.

Sources privy to the developments told CNBC-TV18 that once the report is assessed by the top members of the competition commission, post that the commission has powers to either accept of reject the report.

If accepted, then CCI can call for a hearing before deciding the final order, by issuing summons to Maruti to present their case against the investigation report and to make a submission before the commission.

Based on their submissions, commission will then take a final view on the action to be taken, what are the penelaties etc. CNBC-TV18 has written to Maruti seeking their comments. The company yet to respond.
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