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    How to port your mobile number using MNP option, explained

    How to port your mobile number using MNP option, explained

    How to port your mobile number using MNP option, explained
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    By CNBC-TV18  IST (Published)

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    However, before changing your network provider via MNP, make sure that the existing connection has been active for 90 days and all the bills are paid. 

    Changing your mobile network has become much easier, thanks to the Mobile Number Portability (MNP) option provided by every telecom operator in the country. The tedious task of changing the mobile number from one telecom operator to another is no longer a worry as you can retain your phone number.
    However, before changing your network provider via MNP, make sure that the existing connection has been active for 90 days and all the bills are paid.
    Here's how you can port your number: 
    • Choose the network provider you wish to port your number to.
    • Send a text message "PORT followed by the 10-digit mobile number to the Telecom Regulatory Authority of India's (Trai) central number for mobile portability - 1900. You will receive an SMS with a port code which is valid for 15 days only.
    • Visit the nearest operator store and inform them you want to port the sim. They will fill out the porting form and customer acquisition form (CAF) for port into the sim.
    • Make sure you carry a passport size photograph and a self-attested copy of your identity proof. You can submit a copy of rent agreement, landline bill, electricity bill or a three-month bank statement as your address proof.
    • Submit the duly filled porting form and CAF along with the relevant documents to the operator.
    • You need to submit a copy of the last paid bill along with the porting form and CAF, in case you are a postpaid customer.
    • Once the necessary formalities are completed, collect the SIM card from the new service provider. Service providers may charge up to Rs 19 for porting.
    • The process is usually completed within seven days, however, for Jammu and Kashmir, Assam, and North East, it may take up to 15 days.
    • You can withdraw the porting request within 24 hours of applying.
    • The new service provider will keep you updated with the date and time of porting via SMS.
    • The services on the current SIM will not get interrupted during the porting process, the network is usually down for two hours, mostly at night.
    • Replace the old SIM with the SIM provided by the new service provider after the specified date and time.
    • You can visit Trai's website for further information.
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