This article is more than 2 year old.

Google Assistant to now answer Airtel related queries

Mini

The initiative is part of "Project Next" -- Airtel's digital innovation programme aimed at transforming customer experience across its services and touch points.

Google Assistant to now answer Airtel related queries
Bharti Airtel on Monday announced that its customers will be able to interact with customer care through Google Assistant.
Currently available in English, the feature will also be rolled out in regional languages to deliver a personalised experience to millions of smartphone users, the company said in a statement.
Airtel will track what questions customer are asking and enable responses to them via Google Assistant.
"With smartphones fast becoming the norm for every Indian, this will make digital self-care much more interactive and step up the customer experience. We will continue to bring more of such exciting solutions for 'Digital India,'" said Sarang Kanade, Director, Customer Experience and Retail, Bharti Airtel.
Airtel customers can ask Google Assistant questions about data and account balance, current outstanding, best offers, recharge, bill summary and pay bills, current data usage and available Airtel postpaid plans, among others.
The initiative is part of "Project Next" -- Airtel's digital innovation programme aimed at transforming customer experience across its services and touch points.
To get account details, the Airtel assistant will ask to link your Airtel account with Google.
If you click yes, you will be asked to enter your mobile number, accept the Terms of Service.
"Once you accept the Terms of service, you will receive an OTP. Enter the OTP to complete linking your account," said the company.

Market Movers

CompanyPriceChng%Chng
Tata Motors295.55 -7.00 -2.31
Grasim1,549.50 -32.55 -2.06
Larsen1,611.75 -30.40 -1.85
Adani Ports680.05 -11.75 -1.70
Tech Mahindra1,131.00 -17.60 -1.53
CompanyPriceChng%Chng
Larsen1,612.00 -29.55 -1.80
HUL2,359.25 -19.40 -0.82
Reliance2,105.20 -15.80 -0.74
Asian Paints3,083.20 -21.25 -0.68
NTPC118.50 -0.80 -0.67
CompanyPriceChng%Chng
Tata Motors295.55 -7.00 -2.31
Grasim1,549.50 -32.55 -2.06
Larsen1,611.75 -30.40 -1.85
Adani Ports680.05 -11.75 -1.70
Tech Mahindra1,131.00 -17.60 -1.53
CompanyPriceChng%Chng
Larsen1,612.00 -29.55 -1.80
HUL2,359.25 -19.40 -0.82
Reliance2,105.20 -15.80 -0.74
Asian Paints3,083.20 -21.25 -0.68
NTPC118.50 -0.80 -0.67

Currency

CompanyPriceChng%Chng
Dollar-Rupee74.4000-0.0600-0.08
Euro-Rupee87.5450-0.0830-0.09
Pound-Rupee102.3880-0.0780-0.08
Rupee-100 Yen0.6730-0.0030-0.44