WhatsApp Payments may not get further approvals from the National Payments Corporation of India (NPCI) unless the government and the messaging platform reach a consensus on offering traceability of messages, among other issues, Times of India reported.
The Pay feature on the messaging app has been operating in beta mode since February with limited exposure to only 10 lakh users. The users have the facility to use peer-to-peer (P2P) payments through UPI.
The hot-button issues surrounding WhatsApp has escalated into an election matter and the company is likely not to get permission for a fullscale rollout of the payment service, sources told the paper. “NPCI is expected to maintain status quo with WhatsApp’s payments service,” the sources added.
Along with this, data localisation is another hurdle that the Facebook-owned company is facing, even before it can expand its payments services. The RBI has asked all payments companies to store users’ data within India. “Despite the RBI mandate, most foreign players have not acted on this matter,” sources said.
First Published: IST