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This article is more than 2 year old.

Truecaller blames bug after Indian users complain about registration without consent for payment service, says report

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Many users in the country started to complain on Monday that they were registered into Truecaller’s payment service without their knowledge.

Truecaller blames bug after Indian users complain about registration without consent for payment service, says report
Truecaller has rolled out an update after complaints emerged about a previous version that allegedly signed up an unspecified number of Indian users to its payments service without consent, reported TechCrunch.
The development, the report said, comes after many users in the country started to complain on Monday that they were registered into Truecaller’s payment service, Truecaller Pay, without their knowledge. Truecaller, which has over 10 crore users in India, issued a statement saying the error occurred due to a bug in the previous version of the app.
 
“We have discovered a bug in the latest update of Truecaller that affected the payments feature, which automatically triggered a registration post updating to the version. This was a bug and we have discontinued this version of the app so no other users will be affected,” Truecaller spokesperson said in a statement.
Truecaller added payments service to its app for Indian users two years ago. The feature operates based on the government-backed Unified Payments Interface (UPI) payments infrastructure. By February this year, around 10 percent of Truecaller users in India had signed up to Truecaller Pay, according to the TechCrunch report.