Haptik co-founder Aakrit Vaish: Users will interact with the internet voice first potentially Updated : August 27, 2019 03:30 PM IST Throughout sectors such as travel and hospitality, banking, retail, and healthcare, users are increasingly preferring communicating with bots. Building vernacular conversational AI through multilingual chatbots is the next frontier the company is working towards. Published : August 27, 2019 01:46 PM IST