Google services including Gmail, Youtube, Google Docs went down at approximately 5:00 pm Indian Standard Time.
The website, downdetector.co.uk which tracks sites which face outages, showed that there was a spike for Google services dropping around this time.
The problem seemed related to the authentication tools of the tech giant. These tools, like Gmail and Calendar that do not work without logging in, were inaccessible entirely. Third-party services were accessible for already logged-in users but new sign-in was not possible.
During the outage, google.com was functional. YouTube acknowledged the problem in a tweet.
We are aware that many of you are having issues accessing YouTube right now – our team is aware and looking into it. We'll update you here as soon as we have more news.
— TeamYouTube (@TeamYouTube) December 14, 2020
Google Dashboard also showed that all services were down.
Snapshot of Google's workspace status dashboard
It indicates a Service outage on all Google services@CNBCTV18News @ShereenBhan @Google @GoogleIndia pic.twitter.com/F4Z6IbHWfK— Megha Vishwanath (@MeghaVishwanath) December 14, 2020
At an update released at 6:22 pm, Google said that all services were back up.
"The problem with Gmail should be resolved for the vast majority of affected users. We will continue to work towards restoring service for the remaining affected users, but no further updates will be provided on the Google Workspace Status Dashboard. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better."
We’re all clear folks! Thanks for staying with us.
— Google Workspace (@GoogleWorkspace) December 14, 2020
(Edited by : Abhishek Jha)
First Published: IST