Information Technology Giving human touch to Alexa or Siri can backfire Updated : April 21, 2019 01:26 PM IST Just giving a chatbot human name or adding human-like features to its avatar might not be enough to win over a user if the device fails to maintain a conversational back-and-forth with that person. The findings could help developers improve acceptance of chat technology among users. Subscribe to Moneycontrol PRO at just Rs.33/- per month for the first year. Use code SUPERPRO. Limited period offer. Available on Web and Android.