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Facebook, Instagram, WhatsApp back online; FB says outage was due to faulty configuration change

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The users of the three social media platforms remained clueless as they repeatedly received error messages for most part of the day on Monday.

Facebook, Instagram, WhatsApp back online; FB says outage was due to faulty configuration change
After hours of disruption, Facebook, Instagram, and WhatsApp services are back to normal. Facebook Inc on Monday said faulty configuration changes on its routers as the root cause of the nearly six-hour outage that prevented the company's 3.5 billion users from accessing its social media and messaging services.
The users of these three social media platforms remained clueless as they repeatedly received error messages for most part of the day.
"To the huge community of people and businesses around the world who depend on us: we're sorry. We've been working hard to restore access to our apps and services and are happy to report they are coming back online now. Thank you for bearing with us," said Facebook, which owns photo sharing app Instagram and messaging platform WhatsApp, said on Twitter.
Mike Schroepfer, chief technology officer of Facebook, said on Twitter: "Sincere apologies to everyone impacted by outages of Facebook powered services right now. We are experiencing networking issues and teams are working as fast as possible to debug and restore as fast as possible."
Earlier in the day, Facebook had said: "We're aware that some people are having trouble accessing our apps and products. We're working to get things back to normal as quickly as possible, and we apologise for any inconvenience."
WhatsApp and Instagram too had taken to Twitter to inform their users about the outage.
"We’re now back and running at 100%. Thank you to everyone around the world today for your patience while our teams worked diligently to restore WhatsApp. We truly appreciate you and continue to be humbled by how much people and organizations rely on our app every day," WhatsApp, said on Twitter on Tuesday.
"Instagram and friends are having a little bit of a hard time right now, and you may be having issues using them. Bear with us, we're on it!," the photo sharing app had tweeted.
The outage of the three popular social media platforms comes a day before one of its whistleblowers was all set to testify before a Congressional committee.
It was highly unusual to have so many apps go dark from the world's largest social media company at the same time. More than 3.5 billion people use Facebook and its apps to communicate with one another and conduct business,
-With agency inputs
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