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How are brands striving to woo the consumer?

Updated : August 27, 2018 03:52 PM IST

The global brand that has ranked the highest in terms of customer experience is Hyatt which is in the hospitality space.
The Indian brand that has ranked as the best in terms of customer experience across parameters is Taj Hotels Resorts and Palaces which scored the highest on personalisation and integrity.
How are brands striving to woo the consumer?
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