SUMMARY
Consumers have prioritised online food delivery, pharmacy, entertainment, digital payments, and OTT during 2021 amid the COVID-19 crisis. Zomato has emerged as the most trusted brand in the country, followed by Amazon Prime Video and Amazon Marketplace. Here is the list of the most trusted brands of Indian consumers, according to market research firm CMR.
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Consumers have prioritised online food delivery, pharmacy, entertainment, digital payments, and OTT during 2021 amid the COVID-19 crisis. Zomato has emerged as the most trusted brand in the country, followed by Amazon Prime Video and Amazon Marketplace. Here is the list of the most trusted brands of Indian consumers, according to market research firm CMR.
2 / 6Zomato has emerged as the top brand, way ahead of its rival Swiggy, scoring high in both consumer satisfaction (81%), and in consumer advocacy (53%). (Image: Reuters)
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