Infrastructure Steep electricity bills: Maharashtra consumers get EMI option; no penalty till grievance resolved Updated : June 30, 2020 11:06 AM IST MERC has clarified that nobody’s electricity connection should be disconnected for non-payment until the bill related grievance of the consumer is redressed. MERC said that the option to approach IGRC, CGRF and Electricity Ombudsman remains available to consumers wanting to take legal recourse. Subscribe to Moneycontrol PRO at just Rs.33/- per month for the first year. Use code SUPERPRO. Limited period offer. Available on Web and Android.