“Millions of Whatsapp users who haven’t accepted new policy are bombarded with notifications every day,” the government said and urged the court to issue interim direction to the messaging app to desist from any action of 'push notifications' onto users. The government also wants WhatsApp to place on record the number of times such notifications are being pushed daily and their conversion rate.
WhatsApp later defended its notifications to the users and responding to the 'trick consent' claim, it said it accords the highest priority to privacy of users.
WhatsApp laid out fresh terms in January, aimed at increasing business transactions on the platform. The update would allow the owner Facebook and its subsidiaries to collect user data, including their phone number and location.
WhatsApp then delayed the launch of the new policy to May from February and clarified that the update was focused on allowing users to message with businesses and would not affect personal conversations, which will continue to have end-to-end encryption.
In its latest blog post, WhatsApp said it will start reminding users to review and accept updates to keep using the messaging platform. "We've also included more information to try and address concerns we're hearing," it added.
(With text inputs from Reuters)
First Published: IST