Information Technology Pause hiring, move cities, free products — how SaaS firms Zoho and Freshworks are battling COVID-19 Updated : April 17, 2020 09:59 AM IST While Freshworks says it has pledged not to lay off employees, it has hit pause on hiring with the exception of key positions in the company. The one big advantage that Zoho can claim for itself, especially during trying times like these, is its rural-first approach to setting up offices and hiring talent. Subscribe to Moneycontrol PRO at just Rs.33/- per month for the first year. Use code SUPERPRO. Limited period offer. Available on Web and Android.