Information Technology

Digitally enhanced: Estonia plots the end of bureaucracy

Updated : December 26, 2018 02:02 PM IST

There are still a few things that you can't do electronically in Estonia: Marry, divorce or transfer property — and that's only because the government has decided it was important to turn up in person for some big life events.

This Baltic nation of 1.3 million people is engaged in an ambitious project to make government administration completely digital to reduce bureaucracy, increase transparency and boost economic growth. As more countries shift their services online, Estonia's experiment offers a glimpse of how interacting with the state might be for future generations.

Over the past 20 years, this former ex-Soviet republic has created one platform that supports electronic authentication and digital signatures to enable paperless communications across both the private and public sectors.

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