According to a report by the National Restaurant Association of India (NRAI), the Indian food services industry has contracted by nearly 53 percent and more than a quarter of the restaurants have been permanently closed.
In an interview to CNBC-TV18's Anu Sharma, Nitin Saluja, founder of Chaayos said the COVID impact was really jolting for the restaurant industry. He said 25 percent of restaurants have shut due COVID and has left close to 20 lakh people unemployed.
Also Read: COVID-19: As food lovers return to old haunts, 'revenge dining' eases hospitality sector worries
Kabir Suri, President of NRAI said, COVID has taught restaurateurs to have multiple revenue streams. He said delivery is a new norm but it cannot replace brick and mortar restaurants.
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