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From street to sky: Here are life lessons from Jet Airways founder Naresh Goyal

From street to sky: Here are life lessons from Jet Airways founder Naresh Goyal

From street to sky: Here are life lessons from Jet Airways founder Naresh Goyal
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By CNBC-TV18 Mar 26, 2019 12:41 PM IST (Published)

With an experience of over 40 years in the aviation industry, Goyal, a well-known name in India's aviation industry, started his journey as a cashier in his uncle’s travel agency and went on to become the aviation entrepreneur.

An era came to an end when Jet Airways founder Naresh Goyal agreed to step down from the board of the embattled airline.

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With an experience of over 40 years in the aviation industry, Goyal, a well-known name in India's aviation industry, started his journey as a cashier in his uncle’s travel agency and went on to become the aviation entrepreneur.
In May 1974, Goyal founded Jetair (Private) Limited with the objective of providing sales and marketing representation to foreign airlines in India. He was involved in the development of traffic patterns, route structures, operational economics and flight schedules.
When the Licence Raj ended in the early 90s, paving way for a slew of reforms, Goyal founded Jet Airways in 1993, the only private airline that thrived through the years.
In 2007, Jet Airways acquired Air Sahara and by 2010, it became the largest airlines in the country, a position currently being held by Indigo.
Jet, being the only market player at the time, rose to prominence, thanks to Goyal who managed to hire the best talent in the industry and his exceptional ability to forge partnerships with foreign airlines. Jet Airways was operational with a partnership with Abu Dhabi based Etihad Airways. The airline also has an enhanced commercial cooperation agreement with Air France-KLM in 2017, a first in India.
A man of many characters, Goyal handled the bureaucracy as well as the political environment and was passionately committed to building a professionally-managed airline. He raised the bar on the products and services rendered to the passengers on his airline.
Being able to work in different airlines at various managerial posts and travelling overseas, Goyal shaped himself to become an expert in the travel business. Jet Airways, under the leadership of Naresh Goyal, was the first to launch 24-hour reservations, tele check-in facilities, frequent flyer programmes, co-branded credit cards, streaming of in-flight entertainment, among others.
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