All it takes is this single word for leaders to be instantly likable at workplaces
Updated : February 22, 2019 12:58 PM IST
Knowing the employee by his or her first name can instantly make a leader likeable.
You may question – Is remembering each employee’s name in a large firm possible? Indeed, it is!
For companies like Southwest Airlines, Apple and Lululemon, it is a regular practice.
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