Starting from November 1, consumers will be required to submit a one-time password (OTP) for the home delivery of Liquefied Petroleum Gas (LPG) cylinders. This OTP-based delivery process will act as another level of security.
Here's all you need to know about the changes in the home delivery system of LPG cylinders:
Oil companies will implement the 'Delivery Authentication Code'(DAC) system from November 1 for home delivery of gas cylinders.
The move is aimed at preventing theft and ensuring home delivery of cylinders to the right customers.
Under the DAC system, OTP will be sent to the customer’s registered mobile number once a gas cylinder is booked.
The delivery of LPG cylinders will not be complete until the OTP is shared with the delivery executive.
This OTP-based delivery system will not apply to commercial cylinders.
If the customer’s mobile number is not updated, the delivery executive will update it in real-time, following which the code will be generated.
It is recommended that customers keep crucial details, such as address and mobile number, updated before the DAC process is implemented to ensure smooth delivery of LPG cylinders.
The DAC process for home delivery of gas cylinders will first be rolled out across 100 smart cities. The pilot project is already underway in Jaipur.