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Aviation

Why IndiGo and SpiceJet are charging passengers for selecting seats during web check-in, explained 

Updated : November 28, 2018 03:02 PM IST

IndiGo’s decision, besides causing consternation among passengers, also created confusion. 
Low-cost carriers are known to encourage passengers to check in online so that they can reduce the number of employees at airports. 
So why did IndiGo still opt for a move that effectively will make people queue up at airport counters and potentially delay boarding?
Why IndiGo and SpiceJet are charging passengers for selecting seats during web check-in, explained 

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