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Fret not, all you troubled airlines! It doesn’t take much to woo Indian customers back

Updated : March 12, 2019 02:50 PM IST

No matter how many times passengers say they are disgusted with an airline’s service, remember that India is a country driven by lower costs
In a country where people are loyal to nothing else but low fares — only a niche exists for premium services — it is definitely possible to come back.
Fret not, all you troubled airlines! It doesn’t take much to woo Indian customers back

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